As soon as your order is dispatched from our UK warehouse, we'll email you a confirmation with your tracking number and a tracking link — usually within 48 hours of ordering. UK orders are processed within 24 hours and arrive in 2–5 working days.
Already have your tracking number? Enter it below, choose your carrier, and we'll take you straight to the live tracking page.
Can't find your tracking number, or it's been more than 5 working days since dispatch? Email us at contact@lonvahealth.com with your order number and our UK team will chase it up — we reply within 24–48 hours.
Still need a hand?
If you can't find your tracking number, or it's been more than 5 working days since dispatch, our UK team is happy to chase it up for you.
Mon–Fri, 9am–5pm UK · we reply within 24–48 hours